What Phonekit stores

What we hold

• MessagesThe full text of everything your numbers receive. A shared inbox cannot work without storing what arrived.
• Detected codesParsed from the message text so they can be copied in one press. Detected when you read the original message.
• HistoryWho opened a message, who copied a code, and who changed access or keys.
• Your accountName, email address, and the public half of each passkey. No password. Biometric data never leaves your device.

Who else is involved

Standard numbers are sourced through a licensed carrier, who carries the message before it reaches us. Anyone sending SMS depends on a carrier this way.

Email forwarding sends the full SMS and any recognized code through our email provider to the recipients selected for that number. Those copies are held in the recipients' email systems. Stopping emails or deleting a message in Phonekit does not remove emails already delivered.

We do not sell anything to advertisers, and message content is not used to train anything.

Deleting

Delete a message and it is removed from your organization’s Phonekit inbox. Releasing a number preserves its messages under the organization’s retention period, measured from receipt. The carrier may reassign the number to somebody else.

Deleting here does not cancel anything. A verification code stays valid for as long as the service that sent it says. Only that service can void it.

Messages default to 30-day retention measured from receipt. Owners and admins can change retention in Settings.

Asking us

Ask for a copy of what we hold about you, or for your account and its history to be removed, and we will do it. Email us and a person will answer.